How to avoid last-minute rush to beat deadline

By MUNGAI KIHANYA

The Sunday Nation

Nairobi,

07 August 2022

 

The Kenya Revenue Authority (KRA) has extended the deadline for traders to comply with the new Tax Invoice Management System (TIMS) regulations by two months to 30th September 2022. The extension was necessitated by the fact that a large number of traders have not yet acquired the new TIMS-compliant receipting machines and the gadgets are out of stock.

Was the timeline too short? No! The regulations were gazetted and rolled out two years ago in September 2020 and KRA has been regularly communicating to taxpayers about the changes and the deadline.

We the licenced dealers of the receipting machines too slow in importing? Not really. It would be unreasonable to expect them to stock all the quantities for all the millions of traders to collect on the final week before the deadline! Why then has it taken so long for traders to comply?

This waiting till the last minute is quite common. We have seen it before: during the Huduma Number registration, the new e-passports, voter enrolment etc. This is human nature, so authorities must come up with better ways of managing deadlines to conform with this behaviour.

One method that can work is already in place at a public boarding school here in Nairobi. When the children are returning after a break, each class is allocated a time-block withing which to arrive. They are instructed to report back from 11am to 12pm (form 1s), 12pm to 1pm (form 2s), 2pm to 3pm (form 3s) and 3pm to 4pm (form 4s).

With the arrivals are spread out this way, the school is able to manage the entrance process (checking fees payments, security, roll-call etc) a relaxed manner. If the students were simply told that the arriving for reporting is 4pm, nearly all of them would arrive between 3pm and 4pm and the ensuing chaos becomes unmanageable!

 Perhaps KRA should have divided the affected traders into groups and then give each group its own separate deadline. They could have been grouped by taxpayer category (whether they are large, medium or ordinary) or by region. That way, the migration to TIMS would have been easier to manage for both KRA and the suppliers of the new machines.

But that’s now water under the bridge; the next big national deadline will be for motorists to get their private cars inspected. I think the authorities should order insurance companies to only not to re-new policies of the affected motor vehicles upon presentation of a valid inspection certificate. That will automatically deal last-minute rush.

 
     
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