99.9% of advertising messages are meaningless!

By MUNGAI KIHANYA

The Sunday Nation

Nairobi,

24 February 2008

 

Advertisements have been known to make claims that are factually incorrect – remember the “energy drink” that claimed to contain “the highest content of vitamin C” yet a laboratory test by a school girl did not find the nutrient? Others can be inconsistent, for example, there is a motor vehicle ad on radio that claims that “the car in front is always a T” But, when you think about that statement, it also implies that the car behind is also always a T!

Some claims are totally ludicrous: I am told that in India, virtually all products carry a label claiming to be “100 percent pure”. But it does not say pure what – an edible item could be 100 percent pure poison!

Currently, there are three adverts in the media promoting different medicated bath soaps. The first claims that it “kills 10 times more germs than other soaps”; the second one says it “kills 99.9 percent of all germs”; and the last one claims to “kill 100 percent more germs than ordinary soaps”. The question, then, is: which of these soaps is better than the others?

Unfortunately, it is not easy to compare these claims at face value. But clearly, the advertisers seem to be trying to outdo each other as who can quote a larger figure – 10, then 99.9, and finally 100!

The first and last statements can be compared (“10 times more” versus “100 percent more”), but to do that, we must first assume that the phrases “other soaps” and “ordinary soaps” mean the same thing.

Now suppose that the “ordinary soaps” can clean, say 1,000 germs. Then the first medicated soap is claiming that it can kill 10,000 (10 times 1,000) and the second is saying that it exterminate only 2,000 (1,000 plus 100 percent).  Thus, even though the number “10” is smaller than “100”, the first soap stills cleans better than the last one. However, if the term “other soaps” does not mean the same thing as “ordinary soap”, then this comparison is completely invalid.

The second claim of killing 99.9 percent of germs is quit different from the other two in that the soap does not compare itself to any other. Still, it is not clear whether it is claiming to kill 99.9 percent of the number or 99.9 percent of the types of germs found on the skin. But I guess most people would assume the former meaning, so I will stick with that.

Suppose there are, say, one million germs on the skin. Then this second soap is claiming that it can kill 999,000 of them. Now this might seem to imply that it is the best of the three. But, from the available information, we have no way of knowing.

So what’s the moral of the story? 99.9 percent of advertising messages are just meaningless gobbledygook!

 
     
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